Families First

Where stability begins

When families live on the edge, a missed paycheck, car repair, or sick child can throw everything off. Families First helps families stay housed, meet urgent needs, and take real steps toward a more stable future.

Meeting families where they are

Families raising children while living in poverty often face challenges that can shift from week to week and sometimes day to day. A car repair, a medical bill, or a reduction in work hours can quickly put pressure on a household budget that was already stretched thin. And when those pressures stack up, even small setbacks can feel impossible to absorb.

When rent is overdue, the fridge is empty, or one surprise expense throws everything off, it becomes almost impossible to think past today. The immediate crisis crowds out everything else — job searching, helping kids with homework, building toward something better, even just catching your breath. Stability isn't a luxury for these families. It's the foundation that makes everything else possible.

For families in that position, what they need most isn't a program. It's someone in their corner who understands what they're actually up against and support that meets them where they are, not where we wish they were.

A mom and her two daughters in a community center at a Phoenix Family property

What stability support looks like

Families First connects parents to a Service Coordinator who helps them navigate immediate challenges — from overdue rent and empty pantries to the surprise bills that can throw everything off. When families are in crisis mode, it becomes almost impossible to think past today.

Stability changes that. With support close at hand inside the communities where families live, parents can catch their breath, stay housed, and begin focusing on what comes next. Families First brings together a range of practical supports to help make that possible — and every family's combination of support looks different depending on what they need most.

Eviction Prevention

Short-term assistance to help families stay housed.

Food Support

Groceries and pantry staples for families.

Clothing & Furniture Pantries

Furniture, clothing, and other essential household items.

Health & Wellness

Programs that support family well-being.

Education Support

Resources that support learning and school success.

Employment Support

Connections to job opportunities and workforce resources.

Financial Education

Budgeting support and practical financial skill building.

Crisis Intervention

Immediate help during unexpected emergencies.

Life Coaching

One-on-one support helping parents work toward their goals.

A family’s story

A parent’s path forward

When Kayla first connected with Families First, she was working part-time while raising two children. Her work hours changed from week to week, and even a small unexpected expense could make it difficult to keep everything on track.

When her car needed repairs, getting to work suddenly became uncertain. Support close to home helped address the immediate problem and kept a short-term setback from becoming something bigger.

With that stability in place, Kayla could focus on what came next: finding more consistent work and building a steadier future for her children.

Families First walks alongside parents as they work toward those goals—offering practical help today while supporting families as they move forward step by step.

A Families First participant with her children

When a crisis hits, support makes the difference

89%

remained stably housed last year

For families living paycheck to paycheck, one unexpected expense can quickly threaten housing, food access, and stability. Phoenix Family helps families stay in their homes and regain footing when they need support most.

1,364 families supported each year
$11,574 average annual household income
1,733 children living in households we support
11,898+ times families received stability support