Building strong families | Creating strong communities

More than Housing

Our approach to ending poverty starts at home — but doesn’t stop there.

A stable, safe, and decent home is the foundation for a better future – but for many low-income families, it’s just the beginning. Like millions of others across the country, the residents we serve face challenges that go far beyond housing. Building financial security, navigating barriers, and gaining access to opportunities takes more than a roof overhead. It takes support that’s right there where they live. That’s where Phoenix Family comes in.

Our Mission

Phoenix Family helps people exit poverty by delivering support and opportunity right where they live.
We work with children, families, and older adults through on-site programs and one-on-one help to build stability, strengthen skills, and create lasting change.


Our Vision

A world where everyone—regardless of age, income, or zip code—has the support they need to reach stability, self-sufficiency, and a better future.


What We Believe

Dignity comes first.

Everyone deserves to be seen, heard, and treated with respect—no matter their income, background, or circumstances. We meet people where they are, without judgment.

Support should be close to home.

Change is easier to reach when help is right there. That’s why we offer programs and services where people live—so they’re not navigating it all alone.

The best solutions are personal.

Poverty isn’t one problem, and there’s no one fix. We take time to understand each person’s situation and work with them to find a path forward that fits.

Communities shape outcomes.

We don’t just drop into neighborhoods—we’re part of them. We listen to residents, partner with them, and build programs around what they say they need.

Small wins matter.

Progress doesn’t always look dramatic. Sometimes it’s a grocery delivery, a reading milestone, or making it through a hard week. Those moments add up—and we celebrate them.

Contact Us

Follow Us